Autographs
Guests can come to section 110 rows AA and BB as well as the lower rows of section 107C for Pistons/Shock autographs; section 103 rows AA and BB and the lower rows of section 107A for visiting team autographs from the time doors open until warm ups end. There is no guarantee that fans in these areas will get autographs. Also, if a ticketed guest comes for these seats, guests seeking autographs may be asked to move.

Also, Pistons and Shock Players make several appearances throughout the season at various locations for sponsors, etc. Fans seeking autographs can check Pistons.com or Detroitshock.com for further details.

Automobile Trouble
As a courtesy to our guests we offer some basic services for problems such as dead battery charge or keys locked in vehicle. For assistance please go to the Guest Services office at any Palace Sports & Entertainment venue.

Automotion Dance Team
The Detroit Pistons Dance Team -- Automotion -- is a group that has existed since 1996 of enthusiastic, intelligent and talented dancers who perform at all 41 Detroit Pistons home games.

The 19-member team performs high-energy dance routines during time-outs. Automotion members are not just dancers, but positive ambassadors and spirit-leaders for the Pistons organization. Directed by Rebecca Girard, an original member of the team, Automotion adds spirit and energy to any event! For more information on how you can get this incredibly talented team to appear at your next event call (248) 375-4079.

Backstage passes
Backstage passes can never be bought from or distributed through Palace Sports & Entertainment to any of its events. Passes are booked and supplied by the touring personnel and arrangements must be made to receive these passes prior to the event through the touring personnel. The Palace of Auburn Hills, DTE Energy Music Theatre and Meadow Brook Music Festival personnel cannot give backstage passes to patrons.

Bad Weather
All shows at The Palace of Auburn Hills, DTE Energy Music Theatre or Meadow Brook Music Festival are 'Rain or Shine' events. Only in extreme inclement weather are shows canceled or postponed. Rain and snow are not considered inclement weather. If there are questions about an event being canceled due to weather, please call (248) 377-0100.

Banners & Signs
Banners and signs may be brought into the Palace of Auburn Hills permitting they are in good taste and do not have any poles, sticks, etc. attached, and are not adhered to any walls. They must not be fastened anywhere in the building or in anyway obstruct another guest�s view. Banners and signs will be inspected prior to entering the venue, and management reserves the right to remove any banner or sign determined to be inappropriate for whatever reason without exception.

Banquet Rooms
If you are interested in booking a banquet room or meeting room for your special event, contact our banquet coordinator at (248) 377-8214.

Basketball Camp
The Youth Basketball Training Camp Tour, directed by Coach Steve Moreland of the Detroit Pistons, features Detroit Pistons and Detroit Shock players, coaches and staff members of past and present!

The four day camp is only $159 Per Camper, and includes one free Pistons or Shock game ticket per camper.

Bills
If you have an outstanding bill, please contact your sales representative or call (248) 377-0100 for more information.

Binoculars
Binoculars and cases are permitted inside Palace Sports & Entertainment venues for most events. Please call 248.377.0100 if you have questions about a specific event.

Birthday Announcements
To have your birthday announced during a Pistons game, we require a $50.00 donation* to the Pistons� Palace Foundation. The Pistons� Palace Foundation, the philanthropic arm of the Pistons, makes grants to activities that focus on the needs of youths, particularly those that are mentally, physically and economically challenged.

Please include the name of the birthday person and the date you would like it announced on PalaceVision. Requests must be received at least one week in advance.

Please send to:
The Palace of Auburn Hills
Re: Birthday Requests
4 Championship Drive
Auburn Hills, MI 48326

For any other questions, please contact feedback@palacenet.com and include Birthday Announcement in the subject of your e-mail, or call (248) 377-0100.

Click here to e-mail your favorite Pistons E-Greeting to your friends and family!

*Credit card payments are not accepted.
**Crew members are able to get a birthday greeting up on PalaceVision, just ask your sales rep about it!

Box Office Hours
Non-event days:
Monday - Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 4:00 p.m.
Sunday: Closed

Event days:
Monday - Sunday: 9:00 a.m. - 30 minutes after the event.

Broken Seat
Please report a broken seat or other things of that nature directly to the nearest venue employee.

Cameras
You are more than welcome to bring in a camera without flash to Pistons and Shock games, however the NBA and WNBA does prohibit the use of a video camera at NBA and WNBA games.

Video cameras are allowed before preliminary games and at half-time shows, but must be taken out to a vehicle before the event starts or left at guest services after half-time until the game ends. Otherwise, video cameras are not allowed. Cameras without flash are permitted for sporting events.

In general, Palace Sports and Entertainment permits cameras to its events. However, many artists and performers do not wish to allow cameras into their events. Please call 248.377.0100 within two weeks of an event to find out more about a particular show�s policy.

Capacity

For seating charts, please click here.

The Captain�s Quarters
Experience the sights and sounds of The Palace of Auburn Hills at the Captain�s Quarters before any event. Located in the heart of the action with easy access above the East Entrance on the concourse level, the contemporary design and smoke-free environment of the Captain�s Quarters is the ultimate place to host a distinctive dining experience. The Captain�s Quarters, open when The Palace doors open, also features a full-service bar, which remains open throughout most events and is home to the WDFN Pistons Post Game Show after all home Pistons games. Buffet dinner reservations are recommended for all events. Please call (248) 377-8454 to make your reservation.

Catering
Palace Restaurant Management Group provides all catering at the Palace. To plan a private reception in our banquet facilities or on the arena floor, please call (248) 377-8214 to speak to Danielle Martindale.

Championship Trophies
All three Pistons� NBA Championship trophies (1989, 1990 and 2004), as well as the 2004 Eastern Conference Championship Trophy and Detroit Shock 2003 WNBA Championship Trophy are on display inside of the Cingular Club.

Children�s Admission
For most events, children under two years of age will be granted complimentary admission to The Palace of Auburn Hills, DTE Energy Music Theatre and Meadow Brook Music Festival, but must sit on the lap of their parent or guardian. Please check age requirements for an event prior to purchasing tickets by calling (248) 377-0100.

Cingular Club
The Cingular Club, a part of the Detroit Pistons� Premium Club Seating program, offers its members a multitude of amenities including a strolling buffet, full bar, cigar room and private restrooms. The Cingular Club is located on the concourse level above the WEST entrance. Call (248) 377-0100 for more information on this unique club experience.

Climate Control
The Palace of Auburn Hills maintains a consistent temperature during all events including Detroit Pistons home games.

Not all reserved seating at DTE Energy Music Theatre and Meadow Brook Music Festival is covered. If this is a concern, please be sure to check with your representative prior to purchasing tickets.

Coming Events
The Palace of Auburn Hills coming events hotline is (248) 377-7386.
The coming events hotline for DTE Energy Music Theatre and Meadow Brook Music Festival is (248) 377-7367.

Community Relations Department
The Detroit Pistons are dedicated to their community.

The following policy applies for all requests for player appearances as well as any donation requests such as tickets, prizes, giveaways, auction and raffle items:

All requests or proposals must be submitted in writing on the school or organization�s letterhead at least 6 weeks prior to the event to:
The Palace of Auburn Hills
Attn: Community Relations Department
Re: Donation Request
4 Championship Drive
Auburn Hills, MI 48326

The Pistons Provide fundraising resources to help raise funds for non-profit, tax-exempt 501(c)(3) organizations in the state of Michigan each season.

The Pistons Community Relations Department will make every effort to process your request within 1-2 weeks prior to your event. All decisions made by the Pistons Community Relations Department are final. Click here for more information.

The Community Relations Department can be reached at (248) 377-8637.

Concessions
Palace concessions provides a traditional fare menu consisting of hot dogs, nachos, popcorn, jumbo soft pretzels and more. Also served are specialty food items including Domino's pizza, hot wings and breadsticks, BBQ pork sandwiches and chicken caesar and southwestern wraps. In addition to food, Palace Concessions also serves a variety of import and domestic bottled beers, frozen beverages and a variety of wines and liquors. Please keep in mind that no outside food or beverages, containers, bottles, or cans may be brought into the building.
For more information, please click here.

Containers
Bottles, cans or liquid containers of any kind cannot be brought into any Palace Sports & Entertainment venue.

Contests - In game
Fans are selected at random to participate in any in-game contest. We do not allow fans to sign up in advance. To increase your chances of being selected, arrive early to the game and where Pistons/Shock gear. Those wearing merchandise from other pro-teams will not be chosen!

Coupons

The Crew
The Crew is Pistons, full, half or mini plan holders. Crew members have access to exclusive events, Pistons emails and early entrance at home Pistons games. For information on becoming a Crew member please call (248) 377-0100 and ask to speak to a sales representative.

Crew Cove
Crew members redeem their giveaways here. Whether it is guaranteed giveaways coupons or postcards for various items, the Crew Cove is the redemption center for all Crew members. It is located in the West Atrium in the back left corner. Fans must have appropriate coupon or postcard for item to redeem. The Crew Cove is open from doors until the end of halftime during the regular season.

Custom masks (Custom masks like Rip's)

Dining
Cingular Club
The Cingular Club, a part of the Detroit Pistons� Premium Club Seating program, offers its members a multitude of amenities including a strolling buffet, full bar, cigar room and private restrooms. The Cingular Club is located on the concourse level above the WEST entrance.

The Palace Grille
The Palace Grille is the ideal place to begin your exciting night of entertainment before any concert or sporting event at The Palace of Auburn Hills. The Palace Grille is open before all major events at The Palace of Auburn Hills. Located inside of The Palace on the Club level near the East Entrance. The Palace Grille is easily accessible and only minutes away from any suite or seat in The Palace. Reservations are recommended for the Palace Grille, please call (248) 377-8454.

The Captain�s Quarters
Experience the sights and sounds of The Palace of Auburn Hills at the Captain�s Quarters before any event. Located in the heart of the action with easy access above the East Entrance on the concourse level, the contemporary design and smoke-free environment of the Captain�s Quarters is the ultimate place to host a distinctive dining experience. The Captain�s Quarters also features a full-service bar, which remains open throughout most events and is home to the WDFN Pistons Post Game Show after all home Pistons games. Dinner reservations are recommended for all events, please call (248) 377-8454 to make your reservation.

The Palace Club
The Palace Club is an extraordinary place to host your private function before or after any event at The Palace of Auburn Hills. Our banquet coordinator can assist you in planning an unforgettable event for you and your guests in the elegant setting of the Palace Club. For more information on our banquet facilities please call (248) 377-8214.

Suite Catering
Enjoy the lavish catering and professional service available to you in your luxurious suite at The Palace of Auburn Hills. Featuring an all-encompassing menu certain to please all suite guests attending any event at The Palace from prime-rib of beef to chicken tenders and baby-back ribs. Our suite menu also provides a selection of menu items prepared with little or no added fat-they are designated by a heart symbol throughout the menu. The Suite Sensations menu offers a full selection of alcoholic and non-alcoholic beverages including an extensive wine selection to be ordered nightly or set-up on our par-bar ordering system.

Palace Concessions
Palace concessions provides a traditional fare menu consisting of hot dogs, nachos, popcorn, jumbo soft pretzels and more. Also served are specialty food items including Domino's pizza, hot wings and breadsticks, BBQ pork sandwiches and chicken caesar and southwestern wraps. In addition to food, Palace Concessions also serves a variety of import and domestic bottled beers, frozen beverages and a variety of wines and liquors.

Disabilities
For questions regarding disabled seating, call Guest Services at (248) 377-8240 prior to the event. Please call The Palace Box Office at (248) 377-0154 to purchase disabled seating; there are four sections with disabled seating: 107, 120, 203, and 229.

Directions
Please click here to view directions and parking information for the Palace of Auburn Hills, or call the hotline for Palace directions at (248) 377-7378.

Donations

Doors Open
Doors generally open one-and-a-half hours prior to the start of Palace Sports & Entertainment events, and 2 hours prior to tip-off on all Friday nights. Please call 248-377-0100 to find out the time that the doors are scheduled to open for the event you are attending.

Dress Code
All patrons must be fully-clothed to enter any Palace Sports & Entertainment venue. Patrons without shirts, shoes, etc. will not be permitted entrance to the venue.

DTE Energy Music Theatre
The nation's busiest or top-grossing amphitheater in each of PS&E's nine summers of ownership since 1991, DTE Energy Music Theatre has also been nominated for 'Amphitheater of the Year' by Performance, 'Best Outdoor Venue' by Pollstar and 'Most Attended Venue of the Year' by Amusement Business. DTE Energy Music Theatre seats more than 15,000 patrons and hosts approximately 80 events each year from May through September. For more information, click here.

Elevators
Guests who need special assistance, as well as suite guests, may use the elevators located at the West and East entrances. Please locate a guest services representative upon your arrival for assistance.

E-mail Players and Coaches
Detroit Pistons and Shock players and coaches can be e-mailed at feedback@palacenet.com by including Dear (Player/Coach�s name) in the subject of the e-mail. Your e-mail will be passed along to the players, however they will not e-mail back.

Emergency Phone Calls
Please be sure to leave your section, row, and seat number with any person(s) who may need to reach you at an event in case of emergency. This is the only way our staff will have to locate you. Guests will be contacted in emergency situations only.

Emergency Numbers
Palace of Auburn Hills: (248) 377-8721
DTE Energy Music Theatre: (248) 625-6933
Meadow Brook Music Festival: (248) 340-7414

Event Video Footage
Palace Sports & Entertainment does not hold the rights to sell, reproduce or distribute video footage of performances at The Palace of Auburn Hills, DTE Energy Music Theatre or Meadow Brook Music Festival.

Your best bet is to contact the performer's promoter via the performer's official website or the NBA through NBA.com.

Face Mask

Fan Code of Conduct
The National Basketball Association, the Detroit Pistons and The Palace of Auburn Hills are committed to creating a safe, comfortable, and enjoyable sports & entertainment experience. NBA fans have a right to expect an environment where:

Fan Mail
Fans sending mail to Pistons and Shock players and coaches should address the mail to the desired player or coach at:
Detroit Pistons/Shock
The Palace of Auburn Hills
4 Championship Drive
Auburn Hills, MI 48326

Fan Relations

First Aid
A doctor and a nurse are available at all events. Please contact your Host/Hostess or report to the Guest Services office for assistance.

Food/Beverage
The Palace of Auburn Hills
Guests are not permitted to bring food or beverages of any kind, including alcoholic beverages, into the Palace of Auburn Hills. Restaurants and concession stands located throughout the building sell various types of food, as well as alcoholic and non-alcoholic beverages. Michigan law prohibits the sale of alcohol to all persons under the age of 21. Guests may be required to show proof of age when purchasing alcoholic beverages.

DTE Energy Music Theatre/Meadow Brook Music Festival
Guests are allowed to bring food in for most events, however it cannot be in glass containers. No beverages or beverage containers of any kind are allowed. There may be some exceptions when guests are permitted to bring juice boxes in for children�s events. Please call (248) 377-0100 for details on a specific event.

Giveaways
Various sponsors host special �giveaway� nights at Detroit Pistons and Shock games. Giveaways range from bobbleheads, to jerseys, to calendars. Click here to learn about upcoming promotions and giveaways.

Group Events/Sales
Discounts for groups of 15 or more are available for Detroit Pistons and Detroit Shock, as well as many other events. For more information about Palace Sports & Entertainment group sales, please call (248) 371-2055.

To read more about group packages and group nights, click here.

Guest Services
Guest services handles a variety of customer service-related issues including guest concerns, wheelchair/walking escorts, lost and found, and seating problems. If at any time you have a problem, please notify a nearby Palace Sports & Entertainment employee.

The Palace of Auburn Hills
Guest Services offices are located on the club level (entrance level) on both the East and West sides of the building

DTE Energy Music Theatre
Guest Services offices are located near the East and West entrances

Meadow Brook Music Festival
Guest Services offices are located at the main gate

Guests with Disabilities
If you have any questions regarding disabled seating please call Guest Services at (248) 377-8240 prior to the event you are attending. Please call the Palace box office at (248) 377-0154 to purchase disabled seating; there are four sections at The Palace with disabled seating: Sections 107, 120, 203, and 229.

Halftime performances
At this time, our halftime performances are booked for Pistons Games.

If interested in performing during Detroit Shock halftime, please submit video tapes to:
The Palace of Auburn Hills
Re: Halftime Performances
4 Championship Drive
Auburn Hills, MI 48326
*Tapes will not be returned.

Handouts
The distribution of promotional items, handbills, flyers, pamphlets, and printed materials is not permitted without written authorization from building management.

Hooper
Born and raised in Lucky, KY, this 6'7 (weight unknown, we�re afraid to ask!), black stallion began his life as an equestrian horse. He now spends his days spreading Pistons spirit on a full-time basis.

E-mail hooper@palacenet.com or call Taylor Griswold today at (248) 377-8607 to book an appearance with the official mascot of the Detroit Pistons.

Hotels
There are many hotels conveniently located near the Palace of Auburn Hills. For a listing of nearby hotels, please click here.

Item Check
Items that are checked by security and are not allowed in the venue may be checked in at Guest Services. They may be picked up after the event or whenever you are ready to leave the building. The offices are open until 20 minutes after the event ends.

Kids Crew
The Kids� Crew is one of the hottest kids� clubs in professional sports! A year�s membership is only $15 and covers both Detroit Pistons and Shock seasons, several exclusive Kids� Crew events, and plenty of discounts and prizes! For more information on the Kids� Crew, please click here.

Larry O�Brien Trophy

Lost and Found
Lost and found items may be claimed at Guest Services Offices at any venue, or call (248) 377-8240 during regular business hours to arrange for pick-up of any items.

Lost Children
Lost Children will be taken to Guest Services Offices at any venue. Please report to Guest Services should anyone get separated from his/her group, or contact any Palace Sports & Entertainment personnel.

Lost or Stolen Tickets
Tickets lost or left at home may be replaced at the Palace of Auburn Hills Box Office providing that we can verify the ticket holder and seat location. Ticket replacement policies may vary based on event. Please contact the nearest box office representative for assistance.

Mail or E-mail Players and Coaches
Send fan mail to the address below or email to feedback@palacenet.com:
Detroit Pistons or Detroit Shock
The Palace of Auburn Hills
4 Championship Drive
Auburn Hills, MI 48326

Marriage Proposals

Mascots

Meadow Brook Music Festival
PS&E operates and manages the Meadow Brook Music Festival located on the grounds of Oakland University in Rochester, Michigan. The original two-year agreement in 1994 for the organization to operate and manage Meadow Brook Music Festival was extended in 1997 to a 10-year agreement after approval by Oakland University's Board of Trustees. More than $2 million in refurbishments were made during the first year of this extended agreement and another. The venue seats more than 7,500 patrons and hosts approximately 30 to 40 events each season. Please click here for more information.

Merchandise
The Palace Locker Room Store located at the West Atrium entrance. There are numerous stands on the concourse where you can purchase sports related items and other merchandise.

Pistons and Shock merchandise can be purchased online at Palacelockerroomstore.com or at one of the Palace Locker Room store locations:

Mini-Hooper
Hooper�s pint-sized sidekick. Call his wrangler, Taylor Griswold today at (248) 377-8607 to book an appearance with this Pistons� fan-favorite!

National Anthem
To be considered to sing the National Anthem, we require a tape, CD, or video of you performing the National Anthem. No other songs will be accepted. Tapes will not be returned. Please include your contact information on the tape, CD or video. Please send materials to:
The Palace of Auburn Hills
Re: National Anthem
4 Championship Drive
Auburn Hills, MI 48326

NBA Fan Code of Conduct
The National Basketball Association, the Detroit Pistons and The Palace of Auburn Hills are committed to creating a safe, comfortable, and enjoyable sports & entertainment experience. NBA fans have a right to expect an environment where:

The arena staff has been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard or guest services staff member. Guests who choose not to adhere to these provisions will be subject to ejection without refund and revocation of season tickets and may also be in violation of city ordinances resulting in possible arrest and prosecution.

The NBA, the Detroit Pistons and The Palace of Auburn Hills thank you for adhering to the provisions of the NBA Fan Code of Conduct.

Package/Purse Inspection
Anyone attending an event at the Palace of Auburn Hills will be asked to consent to a visual inspection of packages or purses. Anyone not allowing inspecting of his or her belongings will be refused entry into the building.

The Palace Club
The Palace Club is an extraordinary place to host your private function before or after any event at The Palace of Auburn Hills. Our banquet coordinator can assist you in planning an unforgettable event for you and your guests in the elegant setting of the Palace Club. For more information on our banquet facilities please call (248) 377-8214.

The Palace Grille
The Palace Grille is the ideal place to begin your exciting night of entertainment before any concert or sporting event at The Palace of Auburn Hills. The Palace Grille is open before all major events at The Palace of Auburn Hills. Located inside of The Palace on the Club level near the East Entrance. The Palace Grille is easily accessible and only minutes away from any suite or seat in The Palace. Reservations are recommended for the Palace Grille, please call (248) 377-8454.

The Palace Grille Lounge
The Palace Grille Lounge, located adjacent to The Palace Grille, is open on event nights to all ticketholders, serving a light lounge menu and cocktails before the event and offering a DJ for your entertainment after the show. Seating is on a first-come, firstserved basis.

Palace Tours
Tours of the Palace of Auburn Hills can be arranged through the Guest Services office by calling (248) 377-8240. Tours last approximately one and half-hours and typically include viewing the arena, locker rooms, luxury suites, and more! The cost is $3.00 for children and $5.00 for adults. Cameras are welcome.

PalaceVision
Birthday and anniversary greetings may be put on the Palacevision screen for Detroit Shock and Detroit Pistons home games with a donation to the Pistons/Palace Foundation. Please call (248) 377.2010. To inquire about marriage proposals, please call (248) 377- 8607. Please call at least 24 hours in advance.

Parking Lot Policy
The parking lot opens 1 � hours prior to doors for most events. Guests are allowed to tailgate/picnic before events, however alcohol is not allowed in the parking lot due to local township ordinances.

Pay phones
There are various pay phones located throughout the Palace for your convenience. You can find these on the concourse level and near section 104 and 117.

Photo Requests NBA/WNBA
All NBA and WNBA photo requests need to go through the league. Please call (201) 865-1500 and ask for NBA Photos, and somebody in the league office will be happy to assist you.

Pistons Merchandise
Pistons and Shock merchandise can be purchased online at palacelockerroomstore.com or at one of the Palace Locker Room store locations:

Pistons Video
Palace Sports & Entertainment does not hold the rights to sell, reproduce or distribute video footage of any NBA or WNBA games.

Your best bet is to contact the NBA at www.nba.com or the WNBA at www.wnba.com.

Player Appearances

Quiet Rooms
For certain events at the Palace of Auburn Hills there will be a Quiet Room available for parents or guardians to wait for their children. Please call the Palace at (248) 377-0100 during regular business hours prior to the event to see if a Quiet Room is going to be available.

Read to Achieve
Read to Achieve is an NBA initiative that promotes the value of reading and online literacy and encourages families and adults to read regularly with young children. Read to Achieve serves as the Detroit Pistons primary community activity. The goal of Read to Achieve is to build a lifelong love of reading in young people by providing greater access to books and technology.

Re-Entry
Guests who enter any Palace Sports & Entertainment venue may not leave and re-enter the facility.

Rip's Face Mask
For custom-made protective masks like the one Richard Hamilton wears, Pistons trainer Mike Abdenour suggests contacting:

Michigan Hand & Sports Rehabilitation Centers
Jerry McHale, Certified Orthotics � Orthotics Department Manager
11012 13 Mile Rd, Suite 200
Warren, MI 48093
Phone: (586) 573-8890
Fax: (586) 573-2706

Scalping
Guests may not resell tickets at any price on the Palace of Auburn Hills property. To avoid problems with tickets, they should be purchased only at an authorized Ticketmaster outlet or from the Palace box office. Palace Sports & Entertainment is not responsible for any tickets purchased via an outside vendor.

Season Tickets
For season tickets and other ticket packages, call the Palace Sports & Entertainment sales line at (248) 377-0100.

Seating Charts
Please click here to view seating charts of all Palace Sports & Entertainment venues.

Security
The Palace of Auburn Hills provides professional protection for the facility, and its guests and performers.

Smoking Policy
The Palace of Auburn Hills is a smoke free facility. Smoking areas are available outside the North (Section 120/121) or South (Section 107/108) doors. Smoking is also permitted at the Palace Grille Lounge.

Sound Recording Devices
Sound Recording Devices are not permitted inside any Palace Sports & Entertainment venue.

Special Appearances
Throughout the season, the Pistons make several special appearances for different organizations. Requests for special appearances for specific organizations may mail or fax a request with information about the organization, the specific event, and the specific appearance request to:
Detroit Pistons
Attn: Community Relations Department
4 Championship Drive
Auburn Hills, MI 48326
Fax: (248) 377-0309

Sponsorship Opportunities
As a valued sponsor you and/or your company will receive benefits highlighted by unique image building opportunities with Palace Sports & Entertainment. The cornerstone of our sponsorship program is high visibility signage and/or feature sponsorships. Customized marketing opportunities can be created for any product or service. Based on your needs, Palace Sports & Entertainment will integrate the necessary elements to develop an effective partnership with your organization. Options include: product advertising, signage, promotions, sports sponsorships, concert/family shows, product sampling, and client entertainment. Please call (248) 375-4029 for information concerning sponsorship opportunities.

The Squad
The Squad is Shock a group comprised of full or mini plan holders. The term "Squad" was coined to designate our season ticket holders. Squad members have access to exclusive events, Shock emails and early entrance at home Shock games. For information on becoming a Squad member, please call (248) 377-0100 and ask to speak to a sales representative.

The Squad Quarters
Squad members redeem their giveaways here. Whether it is guaranteed giveaways coupons or postcards for various items, the Squad Quarters is the redemption center for all Squad members. It is located in the West Atrium in the back left corner. Must have coupon or postcard for item to redeem. Open from doors until the end of halftime during the regular season.

St. Pete Times Forum
PS&E acquired the leasehold rights to this state-of-the-art entertainment facility in Tampa Bay, Florida during the summer of 1999. The venue seats from 5,000 to 21,500 patrons depending on the event, and is home to the Tampa Bay Lightning of the National Hockey League (NHL) and the Tampa Bay Storm of the Arena Football League (AFL). For more information on the St. Pete Times Forum, click here.

Suites
There are three levels of private luxury suites at the Palace. Guests interested in purchasing a suite should call 248-377-0100 and ask for corporate salesperson.

Suite Sensations
The Suite Sensations menu is our catering menu created by Corporate Executive Chef Mario Etemad for our luxury suites. To place an advanced order for your suite, please call (248) 377-8450.

Tampa Bay Lightning
Palace Sports & Entertainment�s Stanley Cup Champion NHL team, the Tampa Bay Lightning, is based out of the St. Pete Times Forum in Tampa, Florida. Please click here for more information.

Tapes

Ticket Sales/Information
The Box Office is open Monday through Friday - 9:00 a.m. to 6:00 p.m., with extended hours on event days. The Box Office window will remain open for one half-hour after an event has ended and is located at the West entrance. Tickets may be purchased with cash or most major credit cards. For ticket information call the Box Office at (248) 377-8601. For group sales call (248) 371-2055. For corporate sales call (248) 377-7800. Tickets may also be purchased online at Pistons.com. Please click here for further coupon and discount offers. There are no phone sales on the first day of a sale.

Tours
Tours of the Palace of Auburn Hills can be arranged through the Guest Services office by calling (248) 377-8240. Tours last approximately one and half-hours and typically include viewing the arena, locker rooms, luxury suites, and more! The cost is $3.00 for children and $5.00 for adults. Cameras are welcome.

TV/Radio Broadcasts
All Pistons games are locally broadcasted on Flagship Radio Station: WDFN Sports Radio 1130 - The Fan.
Other Radio Broadcasts:

Umbrellas
Standard size umbrellas with no sharp points are permitted inside Palace Sports & Entertainment venues for most events, however they must be closed and stowed upon entering the facility.

Venue Capacity

For seating charts, please click here.

Video Recording Devices
Video Recording Devices are not permitted inside The Palace of Auburn Hills, DTE Energy Music Theatre and Meadow Brook Music Festival.

Vouchers
Occasionally, Palace Sports & Entertainment will distribute vouchers for discounted event tickets. To place your company on the distribution list please fax the following items below to (248) 377-0215:

Weapons
Weapons of any kind are not permitted inside any Palace Sports & Entertainment venue. All patrons will be subject to search prior to entering an event.

Wheelchairs
Palace Sports & Entertainment provides wheelchair escorts for disabled guests. Please ask for a Guest Relations representative when you arrive.

Will Call
Tickets ordered or pre-paid can be picked up at the Box Office with proper I.D. and a confirmation number. If you have a name change for Will Call, please fax (248) 377-2495 or e-mail boxoffice@palacenet.com with the following information:
Original ticket-holder�s name
Confirmation number
Driver�s license number
Phone number
Name of the person being authorized to pick up the tickets

Workforce
The Workforce is the professional Stunt and Tumble team for the Detroit Pistons. They perform high-energy routines during select games as well as doing highflying stunts during hot time outs.

Youth Basketball Camps

Zap
Raised by tribesmen back in Australia, ZAP learned many magical powers while he spent his days and nights in the outback. And while the Shock hope to perform magic on the court, ZAP has vowed to put smiles on the faces of everyone he meets. ZAP performs at every Shock home game, while following in the organization's commitment to the community by performing at birthday parties, parades and other public or private events in the community.

For more information on how you can have ZAP provide electricity for your event, call his caretaker at (248) 377-8607.

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