STORM: Career Opportunities

Career Opportunities

Updated Apr. 11, 2005

Current Postings: 3

Account Executive, Group Sales - Seattle Storm

Maximize attendance and profitability for the Seattle Storm by selling group ticket products.

Essential Duties and Responsibilities:

Sell Seattle Storm group tickets

Coordinate with other departments to organize and implement group night events

Work during game nights – entertain clients and answer customer service and sales questions at Fan Information Booth

Attend team and community events for the purpose of maximizing sales opportunities

Sell inventory to special projects (concerts, events) upon request

Build relationships to provide repeat business and excellent customer service

Recognize future sales opportunities

Proactively create opportunities for new business with existing customers

Pursue prospective customers

Network within the local business area to acquire new business

Manage multiple relationships well

Influence peers to meet objectives of the customer’s business

Build rapport with customers

Qualifications and Requirements:
The ideal candidate will:

Possess experience selling group tickets for a professional sports team

Demonstrate a proven track record in sales and building quality relationships

Display an outstanding ability to listen well

Effectively express ideas verbally and in writing

Possess excellent presentation skills

Independently take action beyond what is called for

Be able to generate original and imaginative solutions to business opportunities

Demonstrate a positive attitude

This is a full-time, non-exempt position reporting to the Sonics & Storm Group Sales Manager. Full Sonics & Storm employee benefits package. Compensation package includes base pay plus a competitive commission structure.

Qualified candidates should send cover letter detailing interest and updated resume to:
Brian Simpson
Group Sales Manager
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2791
EMAIL: bsimpson@sonics-storm.com

Position is open until filled

Box Office Associate

This part-time position is dedicated to the efficient servicing of all Sonics & Storm guests at the KeyArena box office on game nights and events. Position will include walk-up ticket sales and will call.

Essential Duties and Responsibilities

Sell tickets via Ticketmaster system

Handle outbound and inbound will call requests

Interact with guests to answer questions and resolve ticketing issues

Ability to handle cash and credit card transactions and balance a simple bank

Qualifications and Requirements

Excellent customer service skills

Excellent verbal communication skills

Ability to work under pressure

Prior use of Ticketmaster or similar ticket system preferred

Previous box office experience preferred

Ability to work evenings, weekends, holidays as scheduled

This position reports to the Manager of Ticket Operations. Position also interacts with third party customers and personnel at all levels of the Sonics & Storm.

Qualified candidates should send cover letter detailing interest and updated resume to:
Human Resources
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2795
EMAIL: employment@sonics-storm.com

Please reference Box Office Associate

Position open until filled

Guest Relations, Ticket Sales & Ticket Operations Intern
The Seattle Sonics & Storm are currently seeking individuals to fill our Guest Relations, Ticket Sales & Ticket Operations internship openings for the winter and spring quarters. This internship program is designed to give students the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry. Interns will be supervised by the Guest Relations Coordinator and will learn all aspects of the coordination and administration of the Guest Relations, Ticket Sales & Ticket Operations Departments.

Essential Duties and Responsibilities:

Assisting with daily correspondence to Sonics & Storm guests

Delivering superior customer service and exceeding fan expectations

Researching customer retention strategies

Administrative office duties including filing, organizing, data entry and mailing

Assisting in planning and implementing special marketing events and promotions

Working closely with sales staff to fulfill orders

Learning and using in-house ticketing software

Qualifications and Requirements:

Must be currently enrolled in an accredited college or university

Must be eligible to receive credit for this internship.

Must be at least junior year status

Candidates should be computer proficient, detail oriented, and enthusiastic about working within a sport-related environment

Background within a marketing, business, customer service or communications department is encouraged

This internship is based on college credit and is unpaid. There are five internships available for the summer.

Qualified candidates should send cover letter detailing interest and updated resume to:
Ali Hummels
Seattle Sonics & Storm
351 Elliott Ave W, Suite 500
Seattle, WA 98119
FAX: (206) 272-2795
EMAIL: ahummels@sonics-storm.com

Position open until filled

Equal Opportunity Employer