The Seattle Storm is always looking for bright, energetic people who want to work hard and play hard as part of one of the world's premier women's sports teams. We offer full time positions, seasonal and part-time employment and an internship program. Want to be part of it? Read on and see if you've got what it takes.
To apply for a full time position, seasonal, or part time position, send resume and cover letter to employment@StormBasketball.com. Or you may apply via TeamWork Online.
To apply for an internship, send us an email and include your resume. Tell us which internship you're interested in and why. We'd like to hear how the Seattle Storm Internship Program supports your educational and career goals. We also need to know the dates you're available and how many hours per week you plan to invest in an internship. Send to: Interns@StormBasketball.com.
Account Executive: Season Ticket Sales
The Account Executive, Season Ticket Sales is responsible for generating new business and assists with achieving overall sales and attendance goals of the Seattle Storm by selling all Storm ticket products through cold-calling, face-to-face appointments and networking. Additionally, this role will be responsible for servicing existing season ticket holder accounts to achieve optimal retention and escalation results.
Essential Duties and Responsibilities
- Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season tickets and multiple-game packages.
- Contribute to group sales revenue goals by selling large group events and experiences.
- Build and maintain relationships which result in trial, purchase and repeat business.
- Meet weekly productivity requirements for out-bound call volume and outside appointments.
- Deliver excellent customer service.
- Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
- Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
- Participate in ongoing sales and service training and other professional development opportunities.
- Influence and motivate peers to meet personal and team objectives.
Qualifications
- 4-year college degree or combination of equivalent education and experience.
- Minimum of 2 years prior direct selling and service experience required; ticket sales experience preferred.
- Strong computer skills; experience with Ticketmaster's Archtics software preferred.
- Display strong communication and interpersonal skills, both written and verbal.
- Meet and/or exceed individual tickets sales revenue goals - both new and renewal business.
- Ability to handle heavy phone volume, both outbound and inbound
- Demonstrate an ability to manage and grow a client base.
- Possess creative, strategic, and quantitative skills sets.
- Demonstrate a positive and team-oriented attitude.
- Able to work evenings and weekends.
This is a full-time, non-exempt position reporting to the Manager of Director of Ticket Sales and Service. Full Seattle Storm employee benefits package.
Ticket Sales Associate
Ticket Sales Associates generate revenue and assist with achieving overall ticket sales and attendance goals of the Seattle Storm by selling full season tickets, multiple-game packages, and group nights.
Essential Duties and Responsibilities:
- Generate new business revenue selling new full season tickets, multiple-game packages, and groups.
- Participate in phone call campaigns that require phone and cold calling skills.
- Meet weekly productivity requirements for out-bound call volume and outside appointments.
- Build and maintain relationships which result in trial, purchase and repeat business.
- Deliver excellent customer service.
- Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits, and staffing the Fan Information Booth.
- Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
- Participate in ongoing sales and service training and other professional development opportunities.
- Influence and motivate peers to meet personal and team objectives.
Qualifications and Requirements:
- Must be able to start on March 1, 2012 and stay through September 21, 2012.
- Must be present for comprehensive training March 1-2.
- Strong communication and interpersonal skills - especially over the phone and via e-mail
- Strong computer skills - understanding of CRM or database management is preferred
- Possess creative, strategic, and quantitative skills sets.
- Able to work evenings and weekends.
- Show initiative and be a self-starter
- Meet and exceed weekly and monthly ticket sales goals
This is part-time, seasonal, position reporting to Senior Account Executive. (Start date: 3/1/12, End date: 9/21/12)
Are you looking for hands-on experience, mentoring and resume building in the field of professional sports? If so, the Seattle Storm Internship Program may be for you. Seattle Storm interns spend up to 6 months focusing on one area of the organization, while still getting the chance to experience the total spectrum of running a team. Interns leave with experience and success designed to launch them on the career path of their choice. While Seattle Storm internships are unpaid, the experience gained is priceless. College credit is available.
Stay tuned for internship opportunities for the summer of 2013. We will post specific internship opportunities and take applications beginning in February. Please check back then.
