Shock Staff Directory
| President: | Steve Swetoha |
| Head Coach | Gary Kloppenburg |
| Associate Head Coach: | Jason Glover |
| Assistant Coach: | Kathy McConnell-Miller |
| Director of Sponsorships: | Marlene Livaudais |
| Director of Partnerships: | Peter McAdams |
| Director of Ticket Sales: | Danita Johnson |
| Director of Season Ticket Sales: | Carrie Kmetzo |
| Creative Services Coordinator: | Regan Robinett |
| Manager of Public Relations and Community Relations: | Aimee Cooper |
| Manager of Game Entertainment and Social Media: | Emily Fergason |
| Sponsorship Activation Coordinator: | Trent Raleigh |
| Sr. Account Executive: | Keith Roberson |
| Sr. Account Executive: | Alex Prescott |
| Inside Sales: | Courtney Schmersal |
| Ticket Operations Manager: | Mike Moore |
| Director of HR and Office Manager: | Christal Pellerin |
| Controller: | Matt Hepler |
