Shock Staff Directory
| President: | Steve Swetoha |
| Head Coach | Gary Kloppenburg |
| Associate Head Coach: | Jason Glover |
| Assistant Coach: | Kathy McConnell-Miller |
| Director of Partnerships: | Marlene Livaudais |
| Director of Partnerships: | Peter McAdams |
| Director of Ticket Sales and Services: | Carrie Kmetzo |
| Creative Services Coordinator: | Regan Robinett |
| Manager of Public Relations and Community Relations: | Aimee Cooper |
| Manager of Game Entertainment and Social Media: | Emily Fergason |
| Partnership Activation Coordinator: | Trent Raleigh |
| Partnership Activation Coordinator: | Shanna Skimbo |
| Group Sales Manager: | Keith Roberson |
| Account Executive: | Donovan Reta |
| Account Executive: | Alex Haynes |
| Ticket Operations Manager: | Mike Moore |
| Director of HR and Office Manager: | Christal Pellerin |
| Administrative Specialist: | Melanie Fields |
| Controller: | Matt Hepler |
