Shock Parking and Traffic Information
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1. Tips and Suggestions 2. Arriving at The Palace 3. Departing from The Palace 4. Driving Directions 5. General Information |
1. Tips and Suggestions
Arriving Early
Guests who wish to avoid heavy traffic at The Palace should plan to arrive at least 45 minutes before game time. There’s plenty to do for those who arrive early. You can check out our Locker Room Store, visit our concession stands or make a reservation to dine in one of our restaurants. There’s no better way to beat the traffic than to arrive early and enjoy a gourmet meal at the Palace Grille or Terrace Club.
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The North Drive is located right next to our large electronic marquee sign on M-24. Go around our South Drive to North Drive to avoid the heaviest traffic. You can easily reach our general parking areas and special lots from North Drive.
Harmon Drive
Harmon Drive is located on the north end of our parking lot and is another great way to avoid the heavy traffic on M-24. Use Exit 83 and follow the green “Palace” road signs. You can reach all parking areas from Harmon Drive.
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2. Arriving at The Palace
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*Please note that The Palace ramp entrance is normally not used for Detroit Shock games.
* *Please note the Cingular lot is not used for Detroit Shock games.
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3. Departing The Palace
After the game our lot is divided into sections and each section is directed to the nearest exit route. This is done for the safety and convenience of all guests.
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4. Driving Directions
The Palace of Auburn Hills - Location
Easily accessible off I-75 at Lapeer Road (M-24) in Auburn Hills, Michigan (Exit 81). Also accessible from Exits 79 (University Drive) and 83 (Joslyn Road). Signs showing directions to The Palace are posted from all three exits.Exit 83 is Hassle Free!
Exit on Joslyn Road (Exit 83) and make a right. Make an immediate right onto Harmon Road (signs will be posted). Take Harmon road to the NorthEast entrance of The Palace of Auburn Hills. Signs showing directions to The Palace are posted from all three exits.
Click on the map above to enlarge.
Driving Directions from MapQuest
Entrances:
Two entrances off Lapeer Road (M-24), north of I-75, one entrance off the I-75 entrance ramp (accessible from Northbound Lapeer Road), and one entrance off Harmon Road (on the North border of the property).
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5. General Information
Parking Charges
All Detroit Shock Home Games
$10.00 per car
$ 20.00 per limo
$ 40.00 per bus or RV
Concert Parking
$15.00 per car
$30.00 per limo
$60.00 per bus or RV
Lot Services
The following courtesy services are offered during all Shock games:
*Off-site towing is available through Waterford Towing (at guest’s expense)
Dropping off and Picking Up
When dropping off a guest for a game, you may enter any drive and will be charged the parking fee. Please obtain a receipt. Drop your party off at the East Entrance. When exiting the property, present your receipt for a refund of your parking fee. When returning to pick up your party, enter the North entrance on Lapeer Road (next to the marquee sign). There is no charge to return to pick up your party. You should arrange to meet your party outside the East Entrance after the game. We suggest you arrive before the end of the 3rd quarter to avoid heavy outbound traffic. Limos and buses are not eligible for refunds. Refunds are only available for a short time. If you remain on the Palace property for an extended period of time you will not be refunded. All refunds are at our discretion.
Lot Policies
Disabled Parking
The Palace offers ample disabled parking in front of all entrances. Our disabled parking spaces exceed state requirements and include van accessible areas. Demand for disabled parking varies by event and overflow areas are always available. The North Entrance is street level and requires no stairs or elevators to access the concourse. Additional information or special accommodation requests can be made through our Guest Relations department by calling (248) 377-0100. *The State of Michigan free disabled parking permit does not apply to private parking lots and is not accepted at the Palace.
Bus Parking
Motor-coaches, school busses and other similar sized vehicles are charged $40.00 for parking during Pistons games ($60.00 for concerts). Busses are encouraged to pick-up and drop off in the west lot because of the limited space in our fire lanes. Busses may pick-up and drop off in the North fire lane as long as they are not blocking traffic. This is to facilitate the movement of traffic around the building and provide for the comfort and enjoyment of all guests.
Busses must do their best to park “straight-through” two parking spaces in order to take up the fewest number of parking spots. Busses found blocking unnecessary spaces may be asked to move or they could be charged for the additional spaces.
During peak outbound traffic we recommend that busses not try to “jockey for position” in the fire lane. The parking staff will do their best to assist busses at all times, however sometimes busses can get “caught up” in heavy traffic. It is impossible to circle the building after an event because all lanes are flowing “outbound”. Once a bus enters an outbound lane it is almost impossible to turn it around and you could be forced out onto the local roads. Group discounts and pre-paid bus parking passes may be purchased through our Group Sales Department at (248) 377-0100.
Links
FAST-TRAC: http://www.rcocweb.org/commuter/fasttrac.asp
Oakland County Road Commission: http://www.rcocweb.org/
Michigan Dept. of Transportation: http://www.michigan.gov/mdot
Real Time Traffic Map: Click Here
Contact Information
Questions or comments about parking or traffic control can be directed to:
Parking Department
5 Championship Drive, Auburn Hills MI 48326
(248) 377-0100
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