PURE SPORT, PURE FUN... and adding PURE VALUE!
Posted: June 4, 2004
All Phoenix Mercury full-season ticket holders are special members of the Mercury family. These individuals enjoy certain benefits that are unavailable to the casual fan. The greatest reward, along with watching exciting Mercury basketball, is automatic membership in the Season Ticket Holder Benefit Program. We strive to provide an outstanding benefit program and make it a priority to satisfy you through exceptional customer service. Welcome to the 2004 Season Ticket Holder Benefit Program!
MERCURY ONLINE ACCOUNT MANAGER
This online tool allows you to get the most out of your season tickets. Remember you need a valid e-mail address on your account to use this service.
Forward your tickets via E-mail - It's convenient, fast and secure!
ticketExchange - Unable to use your tickets? Sell them online.
Online Attendance Tracking - Keep track of your attendance for 2005 rebates!
Account Information Adjustments - Update your contact information.
New for the 2004 season! You will receive one official VIP Credential for every ticket on your Mercury season ticket account. Be sure to wear your VIP Credential at Mercury home games and events, so we can spot our most valued customers.
RECOGNITION AND SERVICE
Mercury Season Ticket Holder Spotlight - Each game we will randomly select one Season Ticket Holder Spotlight winner. Spotlights will include recognition at half-court and a surprise gift!
Mercury Season Ticket Headquarters - Your in-arena stop for season ticket assistance. Located on the Main Concourse at Section 123.
E-mail Updates - You'll be the first to know about important announcements, game time changes and special offers.
Personal Service - Mercury Customer Service will provide the quickest answers to your questions and assistance with all account-specific needs.
Customer Service (Monday-Friday - 8:00am to 5:00pm): 602-514-5444
Customer Service E-Mail: Service@PhoenixMercury.com
AWA Guest Relations & Accessible Seating Issues: 602-379-2060
Mercury Sales Office: 602-379-7878
Pre-Game Chalk Talk & Tour - Get a behind-the-scenes look at a Mercury game night, including an exclusive "chalk talk" featuring a Mercury coach or VIP. Contact Customer Service at 602-514-5444 or e-mail Service@PhoenixMercury.com to sign up for your tour.
Discount at Team Shop - Present your season ticket holder ID Card or VIP Credential at any America West Arena Team Shop to receive an exclusive 20% discount.
Access to the Platinum Club - All Mercury full season ticket holders have access to the Platinum Club.
Renewal Options & Upgrades - Full season ticket holders always have best options when renewing seats or when upgrading location.
Playoff Priority - Mercury full season ticket holders always have first option on their seats for the WNBA Playoffs.
We would like to thank our most valued fans - Mercury season ticket holders - for everything that they do to help support the team. As such, we would like to provide Mercury Rewards!
Price Benefit (vs. single-game buyers) - By purchasing full season tickets with the Phoenix Mercury, you automatically receive a price reward. Compared to single-game purchasers, you pay an average of $3.00 to $4.00 LESS per ticket.
Perfect Attendance Rebate for 2005 Season Tickets- If you attend all of the games in your 2004 ticket package, you will receive a 5% ATTENDANCE REBATE on your 2005 full season ticket package. To track your attendance percentage, log on to your Account Manager or stop by the season ticket holder service desk at Section 123 on the Main Concourse.
(Can't use your tickets on a particular night? That's OK. Remember, you still receive credit for attendance even if someone else uses your ticket. Be sure to take advantage of Ticket Forwarding and the Mercury ticketExchange using your online Account Manager. Also, you can donate your tickets to Mercury Charities by calling 602-514-8382.)
You are granted access to special events open only to Mercury season ticket holders, including:
Season Ticket Holder Party - Meet this year's Mercury players and get to know other season ticket holders.