The FansFirst program was created to bring focus to primary business objective: satisfying you, our fans. Whether playing great basketball on the court, providing exciting halftime entertainment or greeting you at the door with a smile, the Minnesota Lynx strive to make your WNBA experience the best. To achieve this, the Lynx depend on the Fan Relations Department. Think of them as your service specialist. Their job is to serve as your primary contact for any requests or questions, whether big or small.
Patron Services, located outside Section 138, is staffed throughout every event to help all of our fans with any issues that arise during the game. If there is any situation making you uncomfortable, first communicate that to your usher. After that, Patron Services is the place to go. Some of the issues dealt with include lost and found, lost and missing children, disputes between patrons, seating issues, complaints and concerns. You can also give the Patron Services phone number to your babysitter if they will need to contact you. You must also give your seat location to the babysitter, as Target Center does not have a paging system. The number to use, in case of emergency only, is 612-673-8194.
Your feedback and suggestions on how we can improve your experience as fans are very important to us. You can reach us by e-mail at email@example.com or by phone on the FansFirst hotline at 612-673-8373.
Remember, any issue that matters to you matters to us!
Target Center Box Office
Located in the main lobby of the arena on First Avenue North. Open Monday-Friday, 10 a.m.-6 p.m., and four hours prior to tip-off for weekend games. Will call is open 90 minutes prior to tip-off. A photo ID is needed in order to pick up tickets.
People using wheelchairs plus one companion will be allowed to purchase our wheelchair accessible seats located in Row T in various sections in the lower level and Row C in even numbered section in the upper level. To buy these seats as a season ticket, the person using the wheelchair must attend at least half the games in the season ticket package. If a wheelchair accessible location is needed for just a few games, we ask the person needing the tickets to call the Fans First Hotline at 612-673-8373 in advance of the game to make arrangements.
Patron Code of Conduct
Everyone is expected to be respectful of the players, staff and other patrons around him or her. This is for everyone's enjoyment.
Patrons should not use abusive or inappropriate language toward the players, staff or other patrons.
Treat others as you would like to be treated.
Ushers see many people throughout each game. To ensure people are sitting in their seats at all times, ushers may ask to see your ticket as you are entering your section before and during the game. Please be prepared to show your stub to them.